Call Us 00.33.6.84.65.24.03
Frequently Asked Questions
All bookings offered are for private transfers and only official cars authorised by local transport authorities are used. Reservation made via ParisTaxi allows you to avoid queues, also enable to save waiting times for your enjoy.
Yes, we add final price due to current PayPal or Credit Card or Mail-order transaction fees.
Yes. Your credit card details aren't introduced until the very last step of the booking process, at which point you'll be redirected to a completely secure bank server where you carry out your payment.
Our standard luggage allowance permits 2 luggages for each passenger. Parix Taxi refuses responsibility in the case of over-luggage.
Please, book a vehicle with adequate capacity for the needs of your group. If you’d like to book a regular taxicab, probably it doesn't have sufficient capacity, you may be required to pay for a second vehicle to be sent.
Infants and babies (up to 3 years old) are free of charge. In the case of travel with an infant or a baby, we kindly ask you to add them as a person when you fill the reservation form. According to transportation laws in France, your transportation contains “trip insurance”. This is why, it is so important to know numbers of passengers.
Of course, we’ll be happy to serve you as well as your pet friends. If you're travelling with a pet, please indicate your condition in note box while making your booking.
Yes. ParisTaxi provides different alternatives among private transfer options from/to Paris airports during your stay in Paris. We offer a private transportation service door-to-door to ease your stay in Paris.
Yes, it's possible to make another stop before you destination. Additional address to stop somewhere else more than once, extra fee is €10 for each stop.
Yes. Please be kind to request your invoice by email at [email protected] and you will receive the receipt corresponding to your booking.
Don’t worry! We always monitor the arrival times of flights to ensure that we can pick you up on time.
We’ll reconfirm all the journeys with our drivers before the collection date. In the unlikely event that the driver arrives late, please ring us on our 24 hour helpline, provided on your booking confirmation and our customer services team will assist you immediately. Kindly note that due to adverse conditions or traffic, you can only consider the driver late if he isn’t present for your collection up to 10 minutes after the fixed time on your booking confirmation.
Yes. You can make changes up to one hour before the fixed time for your journey. Kindly contact us by sending an email at [email protected]. Amendments made minimum 12 hours before the day of your first scheduled transfer are FOC.
All cancellation requests must be received, in writing, at our email address [email protected] minimum 12 hours before the day of your first scheduled transfer.
Booking confirmations are processed as quickly as possible and are sent out soon after receiving the payment confirmation. Also please be kind to check your spam/junk folder. If you haven’t received it, contact us to provide another email address, so we can send your booking confirmation.
After you reach the arrival hall, please look around to find your driver who would be holding a yellow sign with Paris Taxi logo on.